Shipping Policy
At Lumber Park, we strive to deliver your eco-friendly products safely and on time. Please read our shipping policy below to understand how we handle orders and deliveries.
Order Processing
At Lumber Park, we take pride in delivering your eco-friendly products safely and promptly. All orders are processed within 2 to 4 business days, excluding Sundays and public holidays. Once your order is confirmed, you will receive an email or WhatsApp message with your order details. As soon as your product is dispatched, a tracking link will be shared to help you monitor your shipment in real time.
Shipping Coverage
We currently offer delivery services within Trichy and nearby areas. For customers outside our regular delivery zones or for bulk orders, we are happy to arrange special delivery options. To discuss such requirements, please contact us at info@lumberpark.com or call 9047209518.
Shipping Charges
Shipping charges may vary depending on the weight, size, and delivery location of your order. However, we offer free delivery on selected products and on orders above a specific purchase value. The applicable shipping fee (if any) will be clearly displayed during checkout.
Damaged or Missing Items
We take utmost care in packaging and shipping your order. However, in the rare event that you receive a damaged or missing item, please inform us within 48 hours of delivery by emailing photos and order details to info@lumberpark.com. After verification, we will arrange for a replacement or refund in accordance with our return policy.
Contact Us
If you have any questions regarding shipping, delivery timelines, or special requests, please reach out to our support team at 9047209518 or info@lumberpark.com. We’re always here to help make your shopping experience at Lumber Park simple, safe, and satisfying.